how to unlock my nsfas wallet account

how to unlock my nsfas wallet account

how to unlock my nsfas wallet account

how to unlock my nsfas wallet account

NSFAS is a government entity under the Department of Higher Education and Training established according to the NSFAS Act (Act 56 of 1999) to provide financial support to disadvantaged students who wish to further their studies at public universities or TVET colleges.

Is your NSFAS wallet locked? It’s now even easier to unlock it and all you’ll need is a cellphone and this can be done anytime of the day.NSFAS has introduced a new and easy way to unlock your NSFAS Wallet. You can now unlock  your NSFAS Wallet account by simply using your cell phone. You will need an existing myNSFAS portal account along with a NSFAS wallet account.

Be sure that your current cellphone number is saved on the myNSFAS portal and that this number is connected to the phone you’ll be using to unlock your NSFAS wallet.

How To Unlock Your NSFAS Wallet By Cell Phone

  1. Dial *120*176#
  2. Choose the option which reads ‘Unlock with OTP’
  3. You will now be sent a One Time PIn (OTP) through SMS
  4. Type in the OTP given
  5. Click enter
  6. You will then receive another notification which will tell you that your account is unlocked
  7. You should now be able to get into your NSFAS wallet account again

NSFAS-Funded students who qualify to receive allowances directly from NSFAS will receive cash funds in their NSFAS Wallets. Your NSFAS Wallet will allow you to withdraw cash or spend at any merchant registered by NSFAS.

For any other NSFAS Wallet questions, you can send an email to and be sure to provide the following information in your email:

  • Your ID number
  • Your full names and surname
  • Your cellphone number and email address
  • Your physical and/or postal address
  • Full description of your query

How to reset your mynsfas forgotten password

If you want to reset your myNSFAS portal password, here is what you should do.

  1. Go to
  2. Click myNSFAS account
  3. Click ‘forgot password’
  4. Type in your ID number
  5. Choose i can’t remember my password
  6. Choose the relevant option
  7. Click ‘submit’
  8. A One Time Pin (OTP) will be sent to you via SMS and email to the cellphone number and email you provided
  9. Check your cellphone or email for the OTP. This OTP is only valid for 24 hours
  10. Type the OTP number in the provided block
  11. Click ‘submit’
  12. A link to reset your login details will be sent to you via email and SMS
  13. Click on the link that was received through SMS or email
  14. Follow the reset process
  15. Create a new password by following the instruction on the screen
  16. Click ‘submit’

For more information please click here

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