my nsfas voucher is declining

 

my nsfas voucher is declining

my nsfas voucher is declining

my nsfas voucher is declining

This new NSFAS system, called sBux, allows students to pay for food, accommodation, books and travel allowances using their cell phones. NSFAS says this system works on all cellphones.

This is an innovative idea from NSFAS capitalising on the fact that most students have access to a cellphone these days NSFAS has caused students a lot of disappointment by switching Bux earlier this year; however, it is not all bad. Orapeleng Phale, commented on Facebook

followed the simple process of:

  1. Visiting the NSFAS website
  2. Followed the step by step application process online
  3. Received an email and SMS that his application was received
  4. And that he should submit outstanding documents:
    1. ID
    2. Bank statement
    3. Payslip
    4. then scanned these documents and sent them via email to NSFAS

Read here nsfas documents upload

Much of the disappointment seems to stem from NSFAS not communicating with students, UNISA and their respective staff members. Students complain that staff members at UNISA and NSFAS call centre staff have no clue about resolving the new system’s issues.

Another point Steven made relating to the communication problems is that the funds he received from NSFAS for his book allowance does not correspond with the amount he needs for his UNISA textbooks.

NSFAS says “sBux can be used for transport, meals, accommodation and books but UNISA students will only receive book vouchers.” The confusion sets in where UNISA students think that sBux can be used for other things such as paying their UNISA fees or accommodation.

UNISA’s SRC even started a campaign on Avaaz titled

How do I withdraw cash (money) using my NSFAS Wallet?

If you want to withdraw cash at participating stores, create a cash voucher (see below for steps) and withdraw the cash at Shoprite, Usave, Checkers, SPAR, Choppies or Boxer.

Note that these stores have daily cash withdrawal limits from R200 to R1000 per day.

On your cellphone:

  1. Dial the short code *120*176#
  2. Enter your password
  3. Click Send
  4. Select option 1. Cash Voucher and click Send
  5. Enter the amount and click Send
  6. Your newly created voucher will be displayed

Read here nsfas application status

On the internet:

  1. Enter the following link into your browser https://celbux.appspot.com
  2. Log into your account by typing in your cellphone number and password and clicking the Login button
  3. Click Pay
  4. Enter amount
  5. Click Done

What happens if you do not withdraw the total amount of the voucher? If you transacted with a cash voucher, your change will be added to your cash balance.

How do I buy from (pay at) a participating store using my NSFAS Wallet?

If you want to buy (pay for) goods at participating stores, create a cash voucher (see below for steps) to pay for goods in-store at Shoprite, Usave, Checkers, SPAR, Choppies, Boxer, Van Schaiks, Nando’s, Romans Pizza, McDonald’s, Burger King, Spur, Hungry Lion, Debonairs, Rocomamas and John Dorys, amongst others.

Spending at a registered store has no limit – you can spend up to the maximum value of your cash wallet.

On your cellphone:

  1. Dial *120*176#
  2. Enter your password
  3. Click send
  4. Select option 3. Vouchers
  5. Click Send
  6. Read the voucher number to the cashier

On the Internet:

  1. Enter the following link in to your browser https://celbux.appspot.com
  2. Log into your account by typing in your cellphone number and password and clicking the Login button
  3. Select more/vouchers icon
  4. Select vouchers
  5. Read the voucher number to the cashier

Read here my nsfas profile is locked

How do I pay (buy from) an informal trader using my NSFAS Wallet?

On your cellphone:

To make a payment to a merchant with a merchant code (which involves a cellphone to cellphone transaction) …

  1. Dial *120*176#
  2. Enter your password
  3. Select option 4
  4. Enter the Merchant Code
  5. Enter the Amount to Pay
  6. Click send

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